By checking the agreement box at checkout you confirm that you have read and agree to these terms. A complete rental agreement will be signed at the time of delivery.
Full payment is required to confirm your reservation. A valid credit or debit card is required at booking. Your payment method is securely kept on file with our payment processor, Stripe, and may be charged for additional rental time or for equipment damage as described in these terms. There is no pre-authorization hold and no separate deposit.
Delivery is $85 and pickup is $85. Business hours are Monday to Friday, 9:00am to 5:00pm, excluding holidays. Deliveries outside those hours — including evenings, weekends and holidays — carry a $125 after-hours dispatch fee. Florida sales tax is applied at the rate for the county the equipment is delivered to.
Your rental period begins at delivery and ends at pickup. Charges apply for every calendar day the equipment is in your possession. Any portion of a day counts as a full day. If pickup occurs after your booked end date, the additional days are charged to the card on file at the same daily rate.
For same-day (ASAP) orders, dispatch begins as soon as payment clears and the $85 trip fee applies from that moment. For orders scheduled for a future date, cancellation is free until the truck departs for your delivery; after that, an $85 trip fee applies.
You are responsible for the equipment from delivery until pickup. Keep equipment in a safe and accessible location. Do not sublease, sell, or remove equipment from the state of Florida. Any damage beyond normal use will be charged to your card on file.
An optional Equipment Protection Plan is available at 15% of your equipment rental subtotal. It is calculated on equipment only — not on delivery, pickup, set-up and take-down, water extraction, anti-microbial service, or the after-hours dispatch fee. If selected it relieves you of repair or replacement charges for damage that occurs during normal use. The plan does not cover theft, abuse, misuse, or neglect. This plan is not insurance.
To extend your rental contact us before your rental period expires. Extension charges apply at the daily rate and will be charged to your card on file.
Equipment must be available for pickup at the scheduled time. Pickup requires 24 hours advance notice to schedule. If less than 24 hours notice is given, pickup on the requested day is not guaranteed and rental days continue to accrue until the equipment is collected. If no authorized adult is present at the scheduled pickup, an $85 trip fee applies. Failure to return equipment at the end of the rental period may result in additional charges and legal remedies.
You assume full responsibility for the equipment and its operation during the rental period. DIY-DRY is not responsible for determining your scope of work, supervising your project, or verifying that drying is complete. Use of a moisture meter does not guarantee any particular drying standard has been achieved.
Emergency Response Restoration, doing business as DIY-DRY, may send text messages about your equipment rental to the mobile number you provide when you agree to receive them, such as by checking the text-message box on our contact form. These messages cover order confirmations, delivery and pickup updates, and rental reminders. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also reach us through our contact page at diydryrental.com/contact-map. Consent to receive text messages is not a condition of any purchase. We do not sell, rent or share your phone number or text-message opt-in information with third parties for marketing purposes. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.
This agreement is governed by the laws of the State of Florida. To the extent permitted by applicable law, venue for any action arising from this agreement shall lie in Flagler County, Florida.
We deliver to Flagler, Volusia and St. Johns Counties, Florida. If you are outside that area, call us at 386-597-1132 before booking.
We rent equipment for clean and gray water losses. We do not take losses involving water from a toilet bowl, sewage, or flooding that entered the building from outside. If you are unsure which applies to you, call us at 386-597-1132 and we will tell you.
Renter must be 21 or older. Valid photo identification is required at delivery and the name must match the reservation.